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Business Insurance

Claims Frequently
Asked Questions

How do I report an incident or claim?
Incidents that may give rise to a claim must be reported to QUINN - direct Insurance Immediately on
0845 3511210.
Details of the claim can be sent to:
E-mail: commercialclaimsnotification@quinn-insurance.com
Fax: 00353 49 4324279.
Do I have to report every incident or claim?
All incidents which may give rise to a claim must be reported to QUINN - direct Insurance immediately.
What information will I need to provide in the event of an incident or claim?
Please ensure you have full details of the claim including: policy number, name and contact details, date and location of incident, circumstances surrounding the incident and third party details if applicable.
What happens after I have reported an incident or claim?
On receipt of your information a Liability Report Form will be sent to you. A Regional Claims Manager is appointed on all claims received if further investigation is required and they will make contact with you.
When do I need to pay the excess on a claim?
Once QUINN - direct Insurance has made a payment the excess will immediately become due.

Please note that QUINN-direct will discount the excess on a Public/Product and an Employers Liability claim by up to 50% (to a maximum of £4,000 or €5,000) where the insured has fully assisted in avoiding legal costs.

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We work in partnership with our policy holders.

We have a fast and efficient claims service which reduces cost resulting in lower premiums.

We pay up to 50% of policy excess to our liability policy holders who help us avoid legal costs.

We provide the highest levels of customer service with local representatives around the country.

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QUINN-direct, QUINN-direct Insurance, Quinn Insurance and QUINN-healthcare are registered business names of QUINN Insurance Limited. QUINN Insurance Limited is regulated by the Financial Regulator in Ireland and regulated by the Financial Services Authority for the conduct of UK business (number 202942). This can be confirmed at www.fsa.gov.uk/register or contact the FSA at 08456061234. QUINN-Insurance Limited is a private company limited by shares and is registered in Ireland No. 240768. Registered office: Dublin Road, Cavan, Co. Cavan, Ireland. QUINN-life Direct Limited is regulated by the Financial Regulator. Quinn-life Direct Limited is a private company limited by shares and is registered in Ireland No 292374. Registered Office Dublin Road, Cavan, Co. Cavan, Ireland. All rights Reserved. Copyright Quinn Group.