Data Protection Statement
Liberty Insurance Limited in Ireland (“Liberty”) is the registered data controller for personal information collected from you. Quinn-direct is the trading name of the UK branch of Liberty.
We will use the information subject to data protection laws for various purposes. In summary, this includes but is not limited to managing and handling your insurance queries, underwriting and claims handling. We may use an anonymised form of it for various purposes. We may check the information against public sources (such as the electoral roll and court judgments bankruptcy or repossession and other insurance industry databases) and this may involve carrying out bankruptcy/judgment debt checks, fraud prevention, anti-money laundering and counter terrorism financing checks, subject to data protection law and with your consent if required. We may directly or indirectly share the information with other insurers, the police and other law-enforcement agencies, government agencies and/or regulatory authorities, as applicable. In addition, we may pass the information and claims history to agents, service providers, other Liberty Mutual Group companies, regulatory organisations, and to certain other third parties.
We share information with the Claims and Underwriting Exchange Register, run by Insurance Database Services Ltd (IDS Ltd) and the Motor Insurance Anti-Fraud and Theft Register, run by the Association of British Insurers (ABI). You must tell us about any incident (such as an accident or theft) which may lead to a claim. We will pass relevant details to the register. Your policy details will be added to the Motor Insurance Database (MID) managed by the Motor Insurers’ Bureau (MIB). MID may be used by certain government or other authorised organisations such as the police, the DVLA and the DVANI, the Insurance Fraud Bureau for various purposes.
Contacting you
We may contact you with a reminder that your insurance is due to be renewed. We will use the details you have given to us to provide you with information about our products and services and those of other Liberty Mutual Group companies and third parties whose products and services may be of interest to you but will not do so if you have already told us you do not want this information. We may also use your information for these purposes after your policy has come to an end unless you ask us not to.
How we might contact you?
From time to time we may contact you using the information you have provided in relation to our products and services in any of the following ways:
- by phone
- by post
- by email
- by sms
Why might we contact you?
- about an enquiry you have made;
- with relevant products or services offers;
- in relation to your policy or quote;
- to ask for your feedback/views on the products & services we provide;
- to tell you about any important changes to our website; or
- where there is another genuine reason for doing so.
How to Opt out
You can change your mind about receiving marketing information from us at any time. In addition, each time we contact you electronically with marketing information or a marketing message, you have the option to decline to receive further marketing information from us to that email address or telephone number. This is known as an "opt-out".
If you wish to exercise the "opt out", please telephone us on 0845 850 0845 and press 1 on your telephone keypad or email us at contact@quinn-direct.co.uk.
Please make sure to notify us of any changes to your marketing preferences for each affected address, email address or telephone number you have registered with us.
By going ahead with a Liberty insurance quote or policy or by giving us personal information including sensitive personal information (as more particularly described in our Security and Privacy Statement) you will be explicitly agreeing to us, our agents, other insurers and the other persons described in this notice (and/or in the Security and Privacy Statement) processing it for all relevant purposes.
Before you provide us with any information about others, you should make sure they are aware of how we will use their information and have agreed to this. For our policy about taking instructions from persons other than the Policyholder, details about data transfers outside the European Economic Area, how to obtain copies of personal information and who to contact in the event of questions, please see the Security and Privacy Statement (which contains a full overview about Liberty’s use of your personal information) which we expect you to read. You can view this by visiting here or by contacting our Customer Services Manager at Quinn-direct, Carran Business Park, Enniskillen, Co. Fermanagh BT74 4RZ or info@quinn-direct.co.uk for a hard copy.
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