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Claims Information

What to do?

• To report a claim call 0845 351 1210

• Following the reporting of an accident, we will contact you and/or any other party involved within 24hrs or the next working day.

• We assign one of our Regional Claims Managers to personally oversee and manage all aspects of your claim.

• If the unexpected has happened and you wish to make a claim please contact us. We are here to help and we ensure that all claims are settled quickly and fairly.

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FAQs

• What happens if I move house?
  You will have to cancel your existing policy and take out a new policy on your new home.
  What is the rebuild value of my house?
  If you are unsure of the rebuilding value of your house you should get an independent valuation from a builder, architect or surveyor
  What type of cover is available?
  We provide Buildings Insurance Cover & Contents Insurance Cover for Household insurance
  What is a policy excess?
  The first amount of any claim you must pay. We pay the balance
  I use my home for business, am I still covered?
  No, this policy does not cover any business use.