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UK and Northern Ireland Customers

Quinn Insurance Limited (Under Administration) has re-opened it’s UK business for all licence holders. Existing policyholders do not need to take any action and customers can make claims in the normal way.

Key Messages:

The Irish Financial Regulator has permitted Quinn Insurance Limited (Under Administration) (“Quinn Insurance”) to write insurance for all segments of the UK/NI private motor market. Existing UK/ NI policyholders (both full and provisional licence holders) do not need to take any action as existing policies will remain valid. Customers can make claims in the normal way and claims will be paid.

Frequently asked questions regarding Administration

• My Policy
• Claims
• Administration
• New Quotes

My Policy

• Am I still covered/ is my policy still valid?
  Yes, Your policy is valid until your renewal date.
• I have just received my renewal notice. Can I still renew my policy?
  Yes, we are pleased to announce we have resumed writing private motor insurance in the United Kingdom (including Northern Ireland). Customers can now renew their policy as normal and get a new quote
• I want to cancel my policy, I can’t take the risk? Why should I trust you now?
  There is no risk, it is business as usual for existing customers. If you still wish to cancel your policy call us on 0845 850 0845 and speak to an advisor.
• What are Quinn Insurance plans for the future?
  We are working with the Irish Financial Regulator to resolve all matters and plan to continue to operate as normal.
• Should I continue to pay my premiums to Quinn Insurance
  In order to continue cover you need to continue to make premium payments to Quinn Insurance.
• Are you still in a position to continue paying any refunds that are owed to the policyholder?
  Yes. All refunds will be processed in the normal way.
• If you close, how do I get my NCB?
  During the administration procedure, by law, QIL cannot be placed into liquidation. Every customer will continue to earn their NCB as normal, and every customer will continue to receive their NCB with their renewal quote, as normal.
• Will I be able to stay with QIL next year?
  Yes, we are writing private motor insurance in the normal way. Customers can now renew their policy as normal and get a new quote

Claims

• Can I make a claim? Can you advise me on the process for making claims?
  Yes. We are processing claims as normal. New claims should be notified to our notifications team at 0845 850 0845
• I have a claim outstanding with Quinn Insurance. Will it be paid?
  Claims will be handled in the usual manner.

Administration

• Has a liquidator been appointed?
  No. Administrators have been appointed and the company is continuing to carry out business.
• Is the process similar to Administration under UK law?
  No, unlike the UK Administration process under the UK Insolvency Act 1986, the Administration of this company under Irish Law (Insurance (No. 2) Act, 1983), is not an act of insolvency.
• What is an Administrator and what do they do?
  The job of an Administrator is to take over the management of the business of Quinn Insurance with a view to running the business as a going concern for the purpose of placing it on a sound commercial and financial footing.
• Am I protected if you go into liquidation?
  Joint Administrators have been appointed to QIL. During the administration procedure, by law, QIL cannot be placed into liquidation.
• What is the difference between Provisional and full Administration for policyholders?
  There is no difference for policyholders. QIL continues to be run by the Administrators as a going concern. For existing UK / NI customers, this means there is no impact on their current policy.

New Quotes

• I am a full licence driver. Can I get insurance with QUINN-direct?
  Yes, we are pleased to announce we have resumed writing private motor insurance in the United Kingdom (including Northern Ireland). Customers can now renew their policy as normal and get a new quote. Click on to get a quote
• Can I get a policy as a Provisional licence holder?
  Yes. We are writing new business policies for both Provisional and Full licence holders in both UK / NI. Click on to get a quote
• What happens if I pass my test?
  If you pass your test during your insurance year, we will continue to provide cover until the renewal date. Your premium will be recalculated based on the new risk. You can then renew your policy as normal based on having a full licence.
• Will your prices go up?
  We will continue to offer competitive prices for both provisional & full licence holders. Quotes will be based on all risk factors.
• Can I be a named driver on a policy with my parents if they have a full licence?
  Yes. The policy holder can have either a full or provisional licence.
• Will you still offer a discount for pass plus?
  Yes. You can still get a 10% discount from the date you achieve your pass plus. Simply call us to let us know.
• Will the price go up when I pass my test?
  As prices are based on the risk, it is likely that there will be an increase in premium if you pass your test, based on the additional risk. This additional risk is because full licence holders are four times more likely to make a claim than provisional licence holders. This is mainly because it is their first time driving unaccompanied without a qualified driver / instructor.
• How much?
  The increase in premium will depend on how long is left on the policy, as well as all other risk factors. Our pricing structure will still remain highly competitive.
• Why will the price increase?
  The price is based on the risk. As full licence holders are four times more likely to make a claim than provisional licence holders, there is a much greater risk. This is mainly because it is their first time driving unaccompanied without a qualified driver / instructor.

View additional Frequently Asked Questions